PRIVACY
POLICY
Introduction
Protecting personal privacy and the confidentiality of information
over the Internet, on the telephone, or through the office has
always been fundamental to the way we do business. This policy
and related procedures are consistent with the Canadian Standards
Association Model Code for the Protection of Personal Information
(herein “CSA Model Code”) and applicable privacy legislation.
Policy
The Chamber is accountable for all personal information under
its control. The Chamber will not use personal information for
any other purpose than identified at or before the time of collection.
The Chamber’s privacy officer is the Executive Director
who is designated as responsible for the Chamber’s privacy
policy. The privacy officer can be reached by:
* e-mail, at lynn@langleychamber.com
* telephone, at 604-530-6656
* fax, at 604-530-7066
* mail, at #1, 5761 Glover Road, Langley, BC V3A 8M8
Any questions about the Chamber’s handling of personal
information can be directed to the privacy officer.
Purpose Of Personal Information
The purpose for which the Chamber collects personal information
is identified at or before the time the information is collected.
The Chamber of Commerce collects personal information for the
purposes of:
* administering the Chamber’s membership and providing
member services;
* registering for Chamber events, for example dinner meetings,
Breakfast Network, networking events etc.; and
* processing and administering the above or other purposes as
necessary.
* facilitating the commercial interests of its members including
marketing and cross selling
Consent
The Chamber of Commerce serving the City and Township of Langley
seeks consent for all personal information we collect, use and
disclose through information provided to individuals prior to
collection, or at the time of collection.
If you have voluntarily provided information, you have consented
to the collection, use and disclosure of your personally identifiable
information as described in this privacy policy. As required
by the CSA Model Code, the Chamber will not use personal information
for any purpose other than that for which you consented. Should
the Chamber require personal information for a new purpose,
we will contact you to seek consent for that new use.
Safeguarding Personal Information
The Chamber respects the privacy of its members, partners, potential
website visitors and internet users and protects that privacy
as vigorously as possible. Personal information is stored in
electronic and physical files that are secure. Security measures
include secure locks on filing cabinets, and using industry
standard techniques such as firewalls, encryption, intrusion
detection and restricted access to records and to equipment,
including computers. Unfortunately, no data transmission over
the Internet can be guaranteed to be 100% secure. As a result,
while we strive to protect your personal information, we cannot
ensure or warrant the security of any information you transmit
to us or receive from us electronically. This is especially
true for information transmitted via e-mail. The Chamber has
no way of protecting that information until it reaches us. Once
received, The Chamber makes our best efforts to ensure its security
on our servers.
Accuracy Of And Access To Personal Information Collected
The Chamber makes every effort to keep personal information
as accurate, complete, current and relevant as necessary for
the identified purposes. The Chamber does not routinely update
personal information.
The Chamber makes readily available to individuals our Privacy
Policy and related procedures for managing personal information.
We provide access to the Privacy Policy and related procedures
to individuals on the Chamber’s Web site and in written
form. Any questions about the handling of personal information
by the Chamber may be raised with our privacy officer.
At the written request of an individual, he/she may view or
edit their personal information as collected by the Chamber
The Chamber will inform them of what personal information we
have about the individual, what it is being used for and, in
cases where it has been disclosed, to whom it has been disclosed.
There may be exceptional circumstances as provided by the CSA
Model Code under which the Chamber may not be able to give an
individual access to the personal information about her or him
held by the Chamber. In this case the Chamber will explain the
reason for this lack of access, as provided by the CSA Model
Code.
To make a request, please send a letter, email or fax addressed
to our Privacy Officer at the address indicated above. In your
request, please include the following information: Name, contact
details, the nature of your request, including whether you wish
to view and/or edit information or inquire regarding use and/or
disclosure.
The Chamber replies to requests no later than thirty days after
receipt of the request, or if we are not able to respond within
this time period, will send a notice of extension. If the Chamber
is not able to disclose all the personal information we hold
on you, we will give you a reason for our inability to do so,
unless prohibited by law.
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